If you're like many of our customers, you have questions about ordering from us. We've put together a list of Frequently Asked Questions to eliminate uncertainty and banish bewilderment. This has been a feature of our website from early on, but thanks to the diligent work of Customer Advocate Julie Simancek, we have recently added answers to many more of the most common questions we hear. Check them out:
- I'm in a rush. How can I get parts with Big Blue Saw's Quick Saw service?
- The Quick Saw service is outside my budget. How can I get my parts quicker?
- Can you stack several sheets and cut them all at the same time?
- Can I pop into your office for a meeting, get service while I wait, or get a tour?
- Can you cut a hole in a pre-existing part?
- How can I have a part made when I can't create a CAD file?
- Can I pick this up locally?
- Can I get the material on both sides of the part when it is cut?
- Can you do same line cutting?
- Can I send you a sheet of material to cut?
- Can you cut non-stock materials on either the waterjet or the laser cutter?
- Can you engrave metal?
- Can you engrave a metal part on the laser?
- Can you add tapped or countersunk holes to my part?
- Can you bend/brake my part after cutting?
And be sure to visit our full list of FAQs for the answers to more questions. Need to know something that's not in the FAQ list? Just email us at info@bigbluesaw.com or contact us via our contact page.